Your privacy matters deeply to us. This Privacy Policy explains exactly what personal data ylnime collects, how we use it, who we share it with, and how you can exercise control over your information. Please read this document in full before using the Platform.
Six principles that define how ylnime handles your personal information
ylnime collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with our international licensing obligations. We do not collect data speculatively.
Every data transmission between your device and the ylnime Platform is protected by industry-standard 256-bit TLS/SSL encryption. Your login credentials, payment details, and personal information travel over an entirely encrypted connection.
ylnime will never sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks. Your information is used solely for the purposes described in this Privacy Policy.
Access to your personal data within ylnime is restricted to staff members and contractors who have a genuine operational need to view it. All such personnel are bound by confidentiality agreements and undergo regular data-security training.
You retain the right to access, correct, export, and request deletion of your personal data at any time. Submit a data request to [email protected] and our compliance team will respond within the timeframe required by applicable regulations.
We do not retain your personal data indefinitely. Retention periods are tied to specific legal and operational requirements. Once those requirements are fulfilled, your data is securely deleted or anonymized in accordance with our internal data lifecycle policy.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
ylnime collects the following categories of Personal Data in the course of operating the Platform:
| Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID (KTP) number, selfie photograph with ID document | Account registration and KYC verification |
| Contact Data | Email address, Indonesian mobile phone number | Account registration; support interactions |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Deposit/withdrawal requests; KYC verification |
| Technical Data | IP address, browser type and version, operating system, device fingerprint, screen resolution, time zone setting (WIB/WITA/WIT) | Automatic collection on Platform access |
| Usage Data | Pages visited, features used, bet history, game session durations, click-path data, search queries within the Platform | Automatic collection during authenticated and unauthenticated sessions |
| Communication Data | Content and metadata of support chat transcripts, emails sent to [email protected], and in-platform messages | Customer support interactions |
| Location Data | Country and city of access derived from IP geolocation (e.g., Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta) | Automatic collection on Platform access; used for fraud detection and eligibility checks |
2.1 Sensitive Data. ylnime does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than photographic ID for KYC), or health information. If you voluntarily disclose such information in support communications, we will handle it with the highest level of care and delete it once it is no longer relevant to the inquiry.
ylnime collects your Personal Data through the following channels:
ylnime processes your Personal Data for the following specific purposes:
4.1 No Automated Decision-Making. ylnime does not make decisions that produce significant legal effects on you through fully automated processing alone. Where automated systems flag an account for review (e.g., fraud detection), a human compliance officer reviews the case before any material action is taken.
ylnime processes your Personal Data on one or more of the following legal bases:
6.1 ylnime does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share your data only in the following limited circumstances:
6.2 All third-party Data Processors engaged by ylnime are required to enter into a written data-processing agreement that obligates them to process your Personal Data only on ylnime's documented instructions, maintain appropriate technical and organizational security measures, and notify ylnime promptly of any personal data breach.
7.1 The ylnime Platform uses cookies and similar technologies (pixel tags, local storage, session storage) to ensure the Platform functions correctly and to improve your experience. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your language preference, and enable core Platform functionality (e.g., bet slip, deposit flow) | No — required for the Platform to operate |
| Functional | Remember your display preferences, game lobby filters, and notification settings between sessions | Yes — disabling may reduce personalization |
| Analytics | Collect aggregated and anonymized data on page views, session durations, and feature usage to help us improve the Platform | Yes — via Account settings or browser controls |
| Fraud Prevention | Generate a device fingerprint to detect anomalous login patterns and protect your Account from unauthorized access | No — required for platform security |
7.2 ylnime does not use third-party advertising or retargeting cookies. No data collected through cookies on the Platform is shared with advertising networks.
7.3 You can control cookie settings through your browser preferences. Note that disabling strictly necessary or fraud-prevention cookies may prevent you from accessing certain features of the Platform or may impact the security of your Account.
8.1 ylnime implements a layered security architecture to protect your Personal Data against unauthorized access, accidental loss, alteration, or destruction. Our security measures include:
8.2 Data Breach Response. In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, ylnime will notify affected Members without undue delay and, where required, report the breach to the relevant supervisory authority within the timeframe mandated by our licensing jurisdiction.
8.3 While ylnime employs robust security practices, no system transmitted over the internet can be guaranteed to be completely secure. You use the Platform at your own risk, and you are responsible for keeping your Account credentials confidential.
9.1 ylnime retains your Personal Data for the periods set out below, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Documents | 7 years from Account closure | AML regulatory record-keeping requirement |
| Financial Transaction Records | 7 years from the date of each transaction | AML compliance and dispute resolution |
| Betting History | 5 years from Account closure | Dispute resolution and responsible gaming monitoring |
| Support Communications | 3 years from the date of the interaction | Quality assurance and dispute evidence |
| Technical & Usage Data | 13 months on a rolling basis | Platform analytics and fraud detection |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year | Consent audit trail |
9.2 Where a legal dispute, investigation, or regulatory inquiry is ongoing at the time a standard retention period expires, ylnime will retain the relevant data until the matter is fully resolved, after which the data will be deleted or anonymized promptly.
10.1 As a data subject, you have the following rights in relation to your Personal Data held by ylnime. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request – [Your Account Username]".
10.2 ylnime will respond to all verifiable data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
10.3 We may need to verify your identity before processing a data rights request to ensure that Personal Data is not disclosed to or altered by an unauthorized party.
11.1 The ylnime Platform is strictly intended for adults aged 21 years and above. ylnime does not knowingly collect, process, or retain Personal Data from individuals under the age of 21. If we become aware that a Minor has registered an Account or submitted Personal Data, we will immediately close the Account, void any transactions, and delete all associated Personal Data.
11.2 If you believe that a minor under the age of 21 has registered an Account on ylnime, please contact us immediately at [email protected] with the subject line "Minor Account Report". We take all such reports seriously and will investigate and act promptly.
11.3 Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For guidance on available tools, please visit our Responsible Gaming page.
12.1 ylnime operates as an internationally licensed platform. Your Personal Data may be transferred to, stored in, or processed in countries outside Indonesia. This may include the jurisdiction in which ylnime holds its gaming license, as well as the locations of our cloud hosting infrastructure and third-party service providers.
12.2 Where Personal Data is transferred internationally, ylnime ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing obligations. These safeguards may include:
12.3 You may request information about the specific safeguards applicable to any international transfer of your Personal Data by contacting [email protected].
13.1 ylnime reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of the Platform. When we make changes, we will update the "Last Updated" date at the top of this page.
13.2 Where a change is material — meaning it significantly affects how we collect or use your Personal Data, or materially alters your rights — we will provide at least 14 days' advance notice via email to your registered address and/or a prominent notification on the Platform before the change takes effect.
13.3 Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you should close your Account and request deletion of your data as described in Section 10.
14.1 Data Inquiries. For any questions, concerns, or requests related to this Privacy Policy or the processing of your Personal Data, please contact our Data Protection team:
Email: [email protected] (plain text only — copy and paste this address into your email client; do not click)
Subject Line: "Privacy Policy Inquiry – [Your Account Username]"
Response Time: We aim to respond to all privacy-related inquiries within 5 business days. Complex data rights requests may take up to 30 days as described in Section 10.
14.2 Complaints. If you are dissatisfied with how ylnime has handled your Personal Data or responded to a data rights request, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us first so that we have the opportunity to resolve your concern directly.
14.3 Support Availability. Our customer support team, including staff who can assist with privacy matters in both English and Bahasa Indonesia, is available 24 hours a day, 7 days a week via live chat on the Platform or by email at the address above. Average response time is under 5 minutes (WIB) for live chat inquiries.
Our team is here to help you understand how ylnime protects your data. Explore our full Terms & Conditions, review our Responsible Gaming commitments, or browse the FAQ for quick answers to common questions.
21+ Only ylnime is for adults aged 21 and above. Please play responsibly and within your means.