Frequently Asked Questions — ylnime

ylnime requires a valid government-issued photo ID for KYC (Know Your Customer) verification. Indonesian nationals should submit their KTP (national identity card). International players may use a valid passport. In some cases, a secondary document such as a bank statement or utility bill dated within the last three months may be requested to confirm your registered address. KYC verification is typically completed within 24 hours of document submission.

The minimum age to register and participate in any form of betting or gaming on ylnime is 21 years. This applies to all Indonesian and international players without exception. Any account found to belong to a person under the age of 21 will be permanently closed immediately, and all associated funds will be voided. ylnime enforces strict age verification as part of its KYC process.

On the ylnime login page, click "Forgot Password" and enter the email address associated with your account. You will receive a password reset link within a few minutes. Click the link and enter your new password — it must be at least 8 characters and include a mix of uppercase letters, lowercase letters, and numbers. If you do not receive the email within 10 minutes, check your spam folder or contact support at [email protected].

No. Each player is permitted to hold exactly one ylnime account. Duplicate accounts are strictly prohibited under our Terms and Conditions. If our system detects multiple accounts linked to the same individual — identified by matching name, date of birth, ID document, device fingerprint, or bank account — all duplicate accounts will be suspended and any bonuses associated with them will be voided. If you believe an account was created in error, contact [email protected].

Deposits via BCA (Bank Central Asia) bank transfer are typically credited to your ylnime account within 1 to 5 minutes during standard banking hours (08:00–21:00 WIB). Transfers initiated outside these hours or during scheduled BCA maintenance windows may take slightly longer but are generally processed within 30 minutes. Always use the exact reference number provided in your deposit instructions to ensure automatic matching of your payment.

The minimum deposit on ylnime is Rp 10.000 for e-wallet channels (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 25.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata. There is no maximum deposit limit, though large deposits may trigger an additional identity verification check as part of our standard security procedures.

The minimum withdrawal to a Bank Mandiri account on ylnime is Rp 50.000. Withdrawals are processed during business hours (09:00–22:00 WIB) and are typically completed within 15 to 30 minutes for verified accounts. Your withdrawal bank account must be registered in the same name as your ylnime account — third-party withdrawals are not permitted. If your account KYC is incomplete, withdrawals will be placed on hold until verification is finished.

Yes. ylnime supports deposits and withdrawals via OVO, GoPay, DANA, ShopeePay, and LinkAja. E-wallet transactions are processed almost instantly — most credits appear within 60 seconds of payment confirmation. The minimum e-wallet deposit is Rp 10.000 and the minimum e-wallet withdrawal is Rp 25.000. Please ensure your e-wallet account name matches the name registered on your ylnime account to avoid processing delays.

ylnime does not charge any platform-side fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own inter-bank transfer fees, which are outside ylnime's control. We recommend using your primary bank (BCA, BRI, BNI, or Mandiri) or an e-wallet such as DANA or OVO for the most cost-effective transactions. Always check your provider's own fee schedule before initiating a transfer.

ylnime offers a comprehensive sportsbook covering football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, and Piala AFF — including all Timnas Indonesia / Garuda matches), badminton (All England, Thomas Cup, Indonesia Open), basketball, volleyball, MotoGP (including the Mandalika circuit), tennis, and e-sports (Mobile Legends MPL, PUBG Mobile, Free Fire). Pre-match and live in-play betting markets are available across all major sports.

All BRI Liga 1 bets on ylnime are settled on the basis of the official 90-minute result plus injury time, unless the market specifies otherwise (e.g., "Including Extra Time"). If a match is postponed or abandoned before 90 minutes of play are completed, all bets on that fixture are voided and stakes are returned. Live betting markets close at the moment of a goal, red card, or other significant event and reopen shortly after our trading team updates the odds.

Yes. ylnime offers a full range of togel (Indonesia's traditional numbers lottery) markets, including 2D, 3D, and 4D draws sourced from licensed international draw operators. To play, select your chosen draw market, pick your numbers, choose your bet type (Colok Bebas, Colok Macau, Shio, or standard 2D/3D/4D), enter your stake in IDR, and confirm. Results are published immediately after each official draw. Payouts vary by bet type and are clearly displayed before you place your bet.

Mix parlay (multi-leg accumulator betting) allows you to combine multiple match selections into a single bet. All legs must win for the bet to pay out — if any single selection loses, the entire bet is settled as a loss. On ylnime, you can build a mix parlay with a minimum of 3 legs and a maximum of 12 legs. Odds multiply across legs, meaning potential returns can be substantial — but the risk is significantly higher than single-match betting. A minimum stake of Rp 1.000 applies per mix parlay slip.

ylnime hosts hundreds of slot titles — including the high-payout slot gacor (loosely, "hot" or high-RTP slot) games from studios such as Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe. RTP (Return to Player) is a percentage indicating the theoretical long-term payout rate of a slot — a game with 96% RTP returns Rp 96 for every Rp 100 wagered on average, over millions of spins. Individual session results can vary significantly from the stated RTP.

Yes. ylnime is fully optimized for mobile play via your smartphone or tablet browser — no app download is required. The Platform is compatible with all major mobile browsers including Chrome, Safari, and Firefox on both Android and iOS devices. All game categories — sports betting, live casino, togel, slots, and e-sports — are available on mobile with the same full feature set as the desktop version, including real-time live betting and instant deposit/withdrawal capabilities.

New Members who complete KYC verification and make their first qualifying deposit on ylnime are eligible for the Welcome Bonus. The bonus amount and percentage match are displayed on the Promotions page at the time of your first deposit. To claim, opt in to the Welcome Bonus offer before or during your first deposit transaction. The bonus is credited to your account within 30 minutes of the qualifying deposit being confirmed. Wagering requirements apply — see the full Bonus Terms for details.

A wagering requirement (also called a rollover requirement) specifies how many times you must bet the bonus amount before any winnings derived from that bonus can be withdrawn. For example, a Rp 100.000 bonus with a 10x wagering requirement means you must place a total of Rp 1.000.000 in qualifying bets before withdrawal is permitted. Not all bet types contribute equally — sports bets, slots, and live casino games may carry different contribution percentages. Full details are outlined in the Bonus Terms section of our Terms and Conditions.

Yes. ylnime runs weekly cashback promotions for sports betting and live casino players, as well as slot rebate programs for high-volume slot players. Cashback is calculated as a percentage of your net losses over the eligible period and is credited to your account automatically at the start of the following week. The cashback percentage and eligible game types vary by promotion — check the current Promotions page for the most up-to-date offers and eligibility criteria.

Yes. ylnime operates a tiered VIP loyalty program that rewards consistent, high-volume players with escalating benefits. VIP tiers are based on cumulative wagering activity over rolling monthly periods, with higher tiers unlocking benefits such as a dedicated account manager, higher withdrawal limits, faster processing times, exclusive bonus offers, and invitations to VIP-only events. For full tier criteria and benefit details, contact our VIP support team at [email protected].

ylnime operates as an internationally licensed online betting platform. The Platform uses SSL (Secure Sockets Layer) encryption across all data transmissions to protect your personal and financial information. All games are provided by internationally audited studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming) with certified random number generators (RNGs) — ensuring provably fair outcomes. Player funds are held in segregated accounts, fully separated from operational capital.

ylnime collects, stores, and processes personal data in accordance with our Privacy Policy. Data is encrypted at rest and in transit using industry-standard SSL/TLS protocols. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Access to account data is strictly controlled — only authorized ylnime staff with a legitimate operational need can view personal account information. You may request a copy of your data or deletion of your account by contacting [email protected].

ylnime provides a comprehensive set of responsible gaming tools accessible directly from your Account Settings: deposit limits (daily, weekly, monthly), session time limits, reality check pop-ups, temporary cool-off periods (24 hours to 30 days), and self-exclusion (6 months, 1 year, 3 years, or permanent). All tools activate immediately upon request. To learn more, visit our dedicated Responsible Gaming page or contact [email protected] — our team is available 24/7 in both English and Bahasa Indonesia.

If you feel that gambling is negatively affecting your wellbeing, finances, or relationships, you can apply for self-exclusion immediately. Log in to your account, go to Account Settings → Responsible Gaming → Self-Exclusion, choose your preferred duration (6 months, 1 year, 3 years, or permanent), and confirm. Alternatively, send an email to [email protected] requesting immediate self-exclusion — email requests are actioned within 1 hour. During self-exclusion, all betting and deposit activity is suspended, but pending withdrawals are still processed.

ylnime customer support is available 24 hours a day, 7 days a week. You can reach our team via live chat on the Platform (average response time under 5 minutes, WIB) or by email at [email protected]. Our support agents are fluent in both English and Bahasa Indonesia and can assist with account queries, deposit and withdrawal issues, bonus questions, technical problems, and responsible gaming requests. For urgent responsible gaming matters, please identify your query as urgent in the subject line of your email.